Returns & Exchanges
At Naseem Perfume, we want you to be completely satisfied with your fragrance purchase. If you are not entirely happy with your order, we offer a 30-day return window for unopened and unused products in their original packaging.
Return Process
- 1.Initiate Your Request
Contact our dedicated customer support team via email or our online portal with your order number and the reason for your return.
- 2.Secure Packaging
Carefully pack the perfume in its original, unopened box and shipping carton to ensure the glass bottle remains protected during transit.
- 3.Ship the Item
Affix the provided return shipping label to your package and drop it off at any authorized courier location.
- 4.Quality Check & Refund
Once our olfactory experts inspect the returned item to confirm it is unused, we will process your refund to your original payment method within 5-7 business days.